When will I get my order?
Ebooks are available immediately and automatically through our online ordering system.
Hardcopy orders generally are processed within 24 to 48 hours and should reach you within seven to ten business days.
If you are having difficulties with your order you can contact our office at (201) 670-4100.
When will I get my first issue of the PCI Journal?
The PCI Journal is a bi-monthly journal (4 times per year). Depending on when your subscription order was received and processed, it could take 6-8 weeks for your six issue subscription to begin. If your payment was received after the mailing of the current issue, then your subscription would not commence until the following issue. Delivery of the PCI Journal is handled through 3rd Class U.S.P.S. mail in the United States and 1st Class for Foreign subscriptions. This can take anywhere from 2 to 6 weeks for delivery depending on the area of the country you live in or if you are outside of the United States.
Do I need Adobe Acrobat to view the manuals or books I purchase online?
Yes you will.
You can download Adobe Acrobat reader for free at http://www.adobe.com/products/acrobat/readstep2.html.
Once you have it installed, you will be able to read and print any Adobe Acrobat (.PDF) document.
Can I renew my PCI Journal subscription online?
Yes you can, with a Mastercard, Visa or American Express. You can renew your subscription for one year, or for two years.
Click here for more information and ordering instructions.
PCI Journal subscriptions take 6 to 8 weeks to process. The PCI Journal is published bi-monthly.
I need to change my address for my PCI Journal subscription, how do I do that?
You can do it online at this link.
Alternatively, send your request including a copy of your mailing label (old) with new information to:
PCI Journal: CHANGE OF ADDRESS REQUEST
484 Spring Avenue
Ridgewood, NJ 07450-4624
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